Category: Software


All About Software Piracy

June 10, 2017

Software

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There are several kinds of software piracy. The bottom line is when software is pirated, the developer does not receive compensation for their work.

Effects of Software Piracy

When software is pirated, consumers, software developers, and resellers are harmed. Software piracy increases the risk consumer’s computers will be corrupted by defective software and infected with viruses. Those who provide defective and illegal software do not tend to provide sales and technical support. Pirated software usually has inadequate documentation, which prevents consumers from enjoying the full benefits of the software package. In addition, consumers are unable to take advantage of technical support and product upgrades, which are typically available to legitimate registered users of the software. Pirated software can cost consumers lost time and more money.

Developers lose revenue from pirated software, from current products as well as from future programs. When software is sold most developers invest a portion of the revenue into future development and better software packages. When software is pirated, software developers lose revenue from the sale of their products, which hinders development of new software and stifles the growth of the software company.

Kinds of Piracy

End User Piracy –

Using multiple copies of a single software package on several different systems or distributing registered or licensed copies of software to others. Another common form of end user piracy is when a cracked version of the software is used. Hacking into the software and disabling the copy protection, or illegally generating key codes that unlocks the trial version making the software a registered version creates a cracked version.

Reseller Piracy –

Reseller piracy occurs when an unscrupulous reseller distributes multiple copies of a single software package to different customers; this includes preloading systems with software without providing original manuals & diskettes. Reseller piracy also occurs when resellers knowingly sell counterfeit versions of software to unsuspecting customers.

Indications of reseller piracy are multiple users with the same serial number, lack of original documentation or an incomplete set, and non-matching documentation.

Trademark/Trade Name Infringement

Infringement occurs when an individual or dealer claims to be authorized either as a technician, support provider or reseller, or is improperly using a trademark or trade name.

BBS/Internet Piracy –

BBS/ Internet Piracy occurs when there is an electronic transfer of copyrighted software. If system operators and/or users upload or download copyrighted software and materials onto or from bulletin boards or the Internet for others to copy and use without the proper license. Often hackers will distribute or sell the hacked software or cracked keys. The developer does not receive any money for the software the hacker distributed. This is an infringement on the developer’s copyright.

Another technique used by software pirates is to illegally obtain a registered copy of software. Pirates purchase the software once and use it on multiple computers. Purchasing software with a stolen credit card is another form of software piracy. Unfortunately there are many kinds of software piracy that has hampered the software industry.

These types of software piracy have hampered the software industry. For the software industry to prosper and further develop useful software for consumers please support and pay for software. This results in better software for all.

To Report Piracy :

Software Information Industry Association

 


All About Software Patenting

June 2, 2017

Software

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INTRODUCTION

The concept of “intellectual property” in India over the last few years has taken on some epic proportions for a number of reasons. One of the primary reasons, attributable to the growing awareness among the urban Indian population, is of the significance and, more importantly, the commercial benefits in protecting its intellectual property rights both within and outside India. And under traditional principles of intellectual property protection, patent law is to encourage scientific research, new technology and industrial progress. The fundamental principle of patent law is that the patent is granted only for an invention i.e. new and useful the said invention must have novelty and utility. The grant of patent thus becomes of industrial property and also called an intellectual property. And the computer software is a relatively new recipient of patent protection.

The term “Patent” has its origin from the term “Letter Patent”. This expression ‘Letter Patent’ meant open letter and were instruments under the Great Seal of King of England addressed by the Crown to all the subjects at large in which the Crown conferred certain rights and privileges on one or more individuals in the kingdom. It was in the later part of the 19th century new inventions in the field of art, process, method or manner of manufacture, machinery and other substances produced by manufacturers were on increased and the inventors became very much interested that the inventions done by them should not be infringed by any one else by copying them or by adopting the methods used by them. To save the interests of inventors, the then British rulers enacted the Indian Patents and Design Act, 1911.

With respect to patentability of software -related inventions, it is currently one of the most heated areas of debate. Software has become patentable in recent years in most jurisdictions (although with restrictions in certain countries, notably those signatories of the European Patent Convention or EPC) and the number of software patents has risen rapidly.

MEANING OF SOFTWARE PATENTING

The term “software” does not have a precise definition and even the software industries fails to give an specific definition. But it is basically used to describe all of the different types of computer programs. Computer programs are basically divided into “application programs” and “operating system programs”. Application programs are designed to do specific tasks to be executed through the computer and the operating system programs are used to manage the internal functions of the computer to facilitate use of application program.

Though the term ‘Software patent’ does not have a universally accepted definition. One definition suggested by the Foundation for a Free Information Infrastructure is that a software patent is a “patent on any performance of a computer realized by means of a computer program”.

According to Richard Stallman, the co-developer of the GNU-Linux operating system and proponent of Free Software says, “Software patents are patents which cover software ideas, ideas which you would use in developing software.

That is Software patents refer to patents that could be granted on products or processes (including methods) which include or may include software as a significant or at least necessary part of their implementation, i.e. the form in which they are put in practice (or used) to produce the effect they intend to provide.

Early example of a software patent:

On 21st Sep 1962, a British patent application entitled “A Computer Arranged for the Automatic Solution of Linear Programming Problems” was filed. The invention was concerned with efficient memory management for the simplex algorithm, and may be implemented by purely software means. The patent was granted on August 17, 1966 and seems to be one of the first software patents.

CONCEPTUAL DIFFERENCE BETWEEN COPYRIGHT AND PATENT

Software has traditionally been protected under copyright law since code fits quite easily into the description of a literary work. Thus, Software is protected as works of literature under the Berne Convention, and any software written is automatically covered by copyright. This allows the creator to prevent another entity from copying the program and there is generally no need to register code in order for it to be copyrighted. While Software Patenting has recently emerged (if only in the US, Japan and Europe) where, Patents give their owners the right to prevent others from using a claimed invention, even if it was independently developed and there was no copying involved.

Further, it should be noted that patents cover the underlying methodologies embodied in a given piece of software. On the other copyright prevents the direct copying of software, but do not prevent other authors from writing their own embodiments of the underlying methodologies.
The issues involved in conferring patent rights to software are, however, a lot more complex than taking out copyrights on them. Specifically, there are two challenges that one encounters when dealing with software patents. The first is about the instrument of patent itself and whether the manner of protection it confers is suited to the software industry. The second is the nature of software, and whether it should be subject to patenting.

However, issues involved in conferring patent rights to software are a lot more complex than taking out copyrights on them. Specifically, there are two challenges that one encounters when dealing with software patents. The first is about the instrument of patent itself and whether the manner of protection it confers is suited to the software industry. The second is the nature of software and whether it should be subject to patenting.

a) Different Subject Matters

Copyright protection extends to all original literary works (among them, computer programs), dramatic, musical and artistic works, including films. Under copyright, protection is given only to the particular expression of an idea that was adopted and not the idea itself. (For instance, a program to add numbers written in two different computer languages would count as two different expressions of one idea) Effectively, independent rendering of a copyrighted work by a third party would not infringe the copyright.

Generally patents are conferred on any ‘new’ and ‘useful’ art, process, method or manner of manufacture, machines, appliances or other articles or substances produced by manufacture. Worldwide, the attitude towards patentability of software has been skeptical.

b) Who may claim the right to a patent /copyright?

Generally, the author of a literary, artistic, musical or dramatic work automatically becomes the owner of its copyright.

The patent, on the other hand is granted to the first to apply for it, regardless of who the first to invent it was. Patents cost a lot of money. They cost even more paying the lawyers to write the application than they cost to actually apply. It takes typically some years for the application to get considered, even though patent offices do an extremely sloppy job of considering.

c) Rights conferred

Copyright law gives the owner the exclusive right to reproduce the material, issue copies, perform, adapt and translate the work. However, these rights are tempered by the rights of fair use which are available to the public. Under “fair use”, certain uses of copyright material would not be infringing, such as use for academic purposes, news reporting etc. Further, independent recreation of a copyrighted work would not constitute infringement. Thus if the same piece of code were independently developed by two different companies, neither would have a claim against the other.
A patent confers on the owner an absolute monopoly which is the right to prevent others from making, using, offering for sale without his/her consent. In general, patent protection is a far stronger method of protection than copyright because the protection extends to the level of the idea embodied by a software and injuncts ancillary uses of an invention as well. It would weaken copyright in software that is the base of all European software development, because independent creations protected by copyright would be attackable by patents. Many patent applications cover very small and specific algorithms or techniques that are used in a wide variety of programs. Frequently the “inventions” mentioned in a patent application have been independently formulated and are already in use by other programmers when the application is filed.

d) Duration of protection

The TRIPS agreement mandates a period of at least 20 years for a product patent and 15 years in the case of a process patent.

For Copyright, the agreement prescribes a minimum period of the lifetime of the author plus seventy years.

JURISDICTIONS OF SOFTWARE PATENTING

Substantive law regarding the patentability of software and computer-implemented inventions, and case law interpreting the legal provisions, are different under different jurisdictions.

Software patents under multilateral treaties:

o Software patents under TRIPs Agreement

o Software patents under the European Patent Convention

o Computer programs and the Patent Cooperation Treaty

Software patenting under TRIPs Agreement

The WTO’s Agreement on Trade-Related Aspects of Intellectual Property Rights (TRIPs), particularly Article 27, are subject to debate on the international legal framework for the patentability of software, and on whether software and computer-implemented inventions should be considered as a field of technology.

According to Art. 27 of TRIPS Agreement, patents shall be available for any inventions, whether products or processes, in all fields of technology, provided that they are new, involve an inventive step and are capable of industrial application. (…) patents shall be available and patent rights enjoyable without discrimination as to the place of invention, the field of technology and whether products are imported or locally produced.”

However, there have been no dispute settlement procedures regarding software patents. Its relevance for patentability in the computer-implemented business methods, and software information technology remains uncertain, since the TRIPs agreement is subject to interpretation.

Software patents under the European Patent Convention

Within European Union member states, the EPO and other national patent offices have issued many patents for inventions involving software since the European Patent Convention (EPC) came into force in the late 1970s. Article 52 EPC excludes “programs for computers” from patentability (Art. 52(2)) to the extent that a patent application relates to a computer program “as such” (Art. 52(3)). This has been interpreted to mean that any invention which makes a non-obvious “technical contribution” or solves a “technical problem” in a non-obvious way is patentable even if a computer program is used in the invention.

Computer-implemented inventions which only solve a business problem using a computer, rather than a technical problem, are considered unpatentable as lacking an inventive step. Nevertheless, the fact that an invention is useful in business does not mean it is not patentable if it also solves a technical problem.

Computer programs and the Patent Cooperation Treaty

The Patent Cooperation Treaty (PCT) is an international patent law treaty, which provides a unified procedure for filing patent applications to protect inventions. A patent application filed under the PCT is called an international application or PCT application. Under the PCT, the international search and the preliminary examination are conducted by International Searching Authorities (ISA) and International Preliminary Examining Authority (IPEA).

CURRENT TREND

However, before we start hailing the advent of a new era and equating the patenting of software in India it would be well worth our while to take a pause and examine the realities of software patenting. We could do this by looking at examples of countries in which software patenting has already become the order of the day, such as in the US and Japan .

United States

The United States Patent and Trademark Office (USPTO) has traditionally not considered software to be patentable because by statute patents can only be granted to “processes, machines, articles of manufacture, and compositions of matter”. i.e. In particular, patents cannot be granted to “scientific truths” or “mathematical expressions” of them. The USPTO maintained the position that software was in effect a mathematical algorithm, and therefore not patentable, into the 1980s. This position of the USPTO was challenged with a landmark 1981 Supreme Court case, Diamond v. Diehr. The case involved a device that used computer software to ensure the correct timing when heating, or curing, rubber. Although the software was the integral part of the device, it also had other functions that related to real world manipulation. The court then ruled that as a device to mold rubber, it was a patentable object. The court essentially ruled that while algorithms themselves could not be patented, devices that utilized them could.

But in 1982 the U.S. Congress created a new court i.e the Federal Circuit to hear patent cases. This court allowed patentability of software, to be treated uniformly throughout the US. Due to a few landmark cases in this court, by the early 1990s the patentability of software was well established.

Moreover, Several successful litigations show that software patents are now enforceable in the US. That is the reason, Patenting software has become widespread in the US. As of 2004, approximately 145,000 patents had issued in the 22 classes of patents covering computer implemented inventions.

Japan

Software is directly patentable in Japan. In various litigations in Japan, software patents have been successfully enforced. In 2005, for example, Matsushita won a court order barring Justsystem from infringing Matsuhita’s Japanese patent 2,803,236 covering word processing software.

Indian Position

With respect to computer software, in Patents (Amendment) Act, 2002, the scope of non-patentable subject matter in the Act was amended to include the following: “a mathematical method or a business method or a computer programme per se or algorithms”.

However, the recent amendment changes (Ordinance, 2004), which amends the Patents Act, 1970, has been promulgated after receiving assent from the President of India and has came into effect from 1st Jan., 2005. Apart from change in pharmaceuticals and agro chemicals, one of the seminal amendments this Ordinance seeks to bring is to permit the patenting of embedded software.
Hence, the amendment means that while a mathematical or a business method or an algorithm cannot be patented, a computer programme which has a technical application in any industry or which can be incorporated in hardware can be patented. Since any commercial software has some industry application and all applications can be construed as technical applications, obviously it opens all software patenting.

In any case, any company seeking to file a patent application for software under the Ordinance should ensure that its invention firstly, follows the three basic tests:

o Inventive Steps

o Novelty

o Usefulness

Therefore, it is important that the software sought to be protected is not merely a new version or an improvement over an existing code.

Further, in accordance with the specific requirements of the Ordinance with regard to patent ability of software, the software should necessarily have a technical application to the industry or be intrinsic to or “embedded” in hardware. This is to prevent against any future litigation or claims of infringements being raised, which is a distinct probability even after a patent has been granted.

 


All About Coding Skills

May 24, 2017

Software

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When it comes to product creation many aspiring internet marketers struggle to come up with ideas. Usually it comes down to a couple of things: 1) They have no experience and thus aren’t comfortable creating a “how to” product or 2) they lack certain specialized skills like copy writing or programming.

If that’s you (or was you) then you can relate. I know it was something I struggled with and many of my students struggle with the same thing. So when I’m coaching students on product creation I often suggest they create a simple software.

Software is great because it has a higher perceived value which makes it easier to sell. Oftentimes all you need to “sell” software is just show a demo of what it does. Which leads to another perk – you don’t have to know any super secret “loophole” that makes $x,xxx per hour in order to create a popular product.

Normally all it takes to have a successful software launch is to create a software that saves people time or helps to automate a tedious task…
But isn’t it expensive to outsource software?

Sometimes, but usually not nearly as expensive as you think…

But! There is a better way…

DO IT YOURSELF!

Yes, today there is technology that allows you to create software without having to actually code the software. Heck, you don’t even have to know how to code. (I don’t know how to code.)
That brings me to today’s topic: 3 ways to create software without any coding skills…

It’s very easy with the use of “rapid development tools” like the ones I’m going to talk about. These tools allow you to quickly and easily become a software creator…

However, be warned not all tools are created the same – each of the tools I’m going to talk about today serve different purposes and different levels of sophistication.

I’m going to start with the most basic (and cheapest) of the three.

Easy Software Maker
This is the newest of the three and also the most basic. Easy Software Maker is a souped up version of an “HTML compiler”. Which means that anything that can be displayed on a web page can be turned into a software using this product. This means you can turn any JavaScript, HTML, html5, PHP etc. into a working and marketable software. One of the customers of this product used it to quickly create a cool QR code generator.

The best part of Easy Software Maker is the price. It’s the most affordable of the three which means it will be very easy to recoup your investment. In fact, if you create just one software you should be able to “get your money’s worth”. You can also upgrade to a version that requires a registration for list building and/or a password on certain pages. (I bought the “Pro Plus” version which allows both.)

The second way you can create software without any coding skills is a little more advanced.

iCurator Pro

iCurator Pro is a “dashboard” style software creator. Which means you can make some very attractive looking software. This software creator gives you the ability to build a dashboard with up to 10 buttons that can link to any website, PDF or video. This means you can easily take PLR (private label rights) products and turn them into a training product with a much higher perceived value.

Now, last but not least is the most sophisticated of the three software creators…
Software Product Magic

Software Product Magic is essentially a “recipe” based software builder. However, don’t let that fool this – it’s much more powerful than other “recipe” based builder. Software Product Magic allows you to make a “template” of any kind (JavaScript, HTML, CSS, etc) and put in “tags” that allow your user to essentially “fill in the blanks” and output the results. For example, my Exit Pop Ninja software was created using Software Product Magic. The user simply follows the instructions and the software spits out an exit pop code for them ready to copy and paste into their squeeze page or sales page.

I’ve owned Software Product Magic longer than the other 2 software creators mentioned above and even though it was kinda pricey it has paid for itself over and over and over…

In conclusion, it’s easier than ever to get started as a product creator with software and these “rapid development tools” make it easy and painless to create your own software even without any coding skills (like me). So if you have been struggling with ideas or lack of experience but want to get started with product creation I suggest you pick one of the tools above and get started today. I own all three products and I absolutely love them.:-)

Remember, with software you have a higher perceived value and should be able to recoup your investment in no time at all. Leave me a comment below and let me know what you think about software creation.

 


Pros Of Software Development Business

May 19, 2017

Software

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All businesses and organisations will typically need some form of software during their lifecycle. The types of software utilised by most companies range from applications that will enable better management of key organisational functions – Human Resources, Finances and Accounts, inventory and stock and even running projects, to more specific items of software that have a key purpose such as Content Management Software for use on company websites. Although these software applications can be purchased “off the shelf”, there are many business benefits that can be associated with choosing custom software development.

Custom Software Development is created for you

Developing custom software is a bespoke, made to measure process, which means that any applications and software programmes created as a result of the process will be entirely made for your company and its individual needs and requirements. Basically, a piece of custom made software is flexible and has the potential to fulfil your specifications meaning that it is easy to use and can be deployed throughout your entire organisation. Instead of having to make do with a ready made software programme or application, with customised software you can be sure that what you will receive will be entirely fit for purpose. There are also significant financial benefits that can be associated with custom made software despite it costing a little more to purchase than off the shelf packages. Software applications that have been made for you don’t require any licence fees, so you can distribute them across your entire organisation without needing to pay extra.

Custom Software Developers will work with your Company

When creating software designed for your company, custom software developers will design and code it to integrate properly within your organisation. The software won’t just help you achieve what you need it to achieve, it will be rich in features and tools that will make it usable by the people who will be operating it. With a piece of custom software all the requirements of your company will be considered, and developers will meet these both in the way that they develop the software and the after care that they provide properly. Although some training and support is available with off the shelf software to a certain extent, with custom made software your developers will continue to work with and support your company whether that’s through training staff members in the use of the software or providing maintenance and technical help to remedy any errors that might occur in the software.

Customised Software is Safe and Secure

The ready made software packages available to businesses and organisations today are certainly a lot more secure than the ones that have been developed in previous years, however they don’t compare to the security levels of customised software. Because customised software has been created for your company it will only be usable by individuals in your company. When you purchase custom software you will be given administrator rights to the software ensuring that you can change and alter user profiles and passwords to be in accordance with your own internal data protection policies. Customised software used on the web is also a lot harder to hack than standard, off the shelf software, and you can be sure that a reputable custom software developer will work hard to keep your application or programme and the data it contains as safe and secure as possible.

Customised Software is Adaptable

Ready made software is designed to be adaptable and flexible, meeting your company’s needs and requirements both now and in the future. Even if you need a few different software programmes to accomplish organisational tasks, a custom developer will be able to integrate the different processes that you need into a single, usable application. Custom software is also much more likely to be cross-platform suitable, so you can be sure that when your company goes mobile you have the software that will support it.

 


ERP and Enterprise Software Technology

May 11, 2017

Software

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As another year passed, the technology marketplace has been tumultuous in terms of adoption, trends, mergers and acquisitions. Large software players have broadened their portfolios and have started to target customers upstream and downstream from their typical customers. For the new year we have compiled a list of top technology trends – mostly for enterprise software. These trends include ERP, Social business, CRM, BI/EPM/Analytics, Collaboration, Project Failure/Success, Mobile and Security and others are the main areas of focus.

Looking back at the 2013 list of technology trends, most of them have come to pass and are still evolving as adoption continues to grow. Projects continue to fail, spending increases, infrastructures and applications are being remade using the cloud and other IT issues continue to appear and also be resolved.

Here is a list of what we think the top software trends will emerge in 2014.

1. Rise of BI/EPM/Analytic Vendors: This trend has become apparent as many new small start-ups have introduced some type of analytics or BI tool. We have seen very vertical specific solutions to broad all-encompassing software that can be customized by industry. A reason for this trend is that enterprise applications have become easier to integrate and require less technical knowledge to aggregate data out of a system. Organizations are requiring more real-time information, by implementing these systems unlocks the decision-making potential that is stored in the data.

2. Increased Consultant Use: This trend is a 180 from organizations wanting to bring back in-house technical expertise. CIO’s have committed to spending more money on contractors for the upcoming year and software selection is a key component of this spend. Other areas where organizations will spend money in IT and Business alignment are resourcing to support existing projects, project management recovery services have started to push forward as an important area to save failing IT projects to get them back on track. Organizations often do not have the resources or skill sets to properly evaluate enterprise software thereby, more attention will be attributed to lowering project failure. An impartial properly executed software selection greatly lowers the risk of IT failure.

3. ERP’s and Enterprise Software Projects Continue to Fail: Lack of expertise and accountability from both the organization and the vendor lead to failed implementations. There is no clear direction from organizations as to what should be implemented, by whom, what timeframe is acceptable, training, POC, management of scope creep, budgetary overruns, and how problems are resolved should they arise with definitive timelines and accountability. Clear business process definitions are often not revealed by the customer leaving vendors to guess how an organization does business. Organizations should be fully transparent with the vendors they select as they business partners with full two-way communications whereby the vendor can provide a smooth transition after implementation and the organization should also become a reference site for the vendor.

4. Changing IT/Business Selection Criteria: As delivery models continue to change organizations are evaluating different priorities and criteria. Previously organizations have relied too much on features and functions when selecting enterprise software. Many new selection criteria have started to emerge such as: nuances of data, cloud model, portability, scalability, TCO, SLA levels, Vendor lock-in, ROI and agility are areas that more closely scrutinized.

5. Enterprise Software Categories Continue to Merge: The creation of new enterprise software categories continues to emerge. Specialized software vendors have started to include additional functionality that expands the breadth of their solution but often times not the depth that is required. Customers are confused as to how to match the right type of software with what functions and depth they actually require. Vendors have started to include social, collaboration, CRM, project management, billing and BI within their software. This delineation muddies the water for the consumer as they may not know how to categorize their business to match enterprise software categories thereby contacting the wrong vendors to start out their software evaluation.

6. Paying More Attention to BYOD and Security: As use of mobile devices continues to proliferate mobile security and social user policies must be put into place and enforced. Additional security will lower organizational risk by securing multiple mobile devices. Employees should also have direction from the company as to what is acceptable and not for social media interaction, who owns the information, where it stored and clear lines of communication where social accounts differentiate if communications are from the company or an individual user.

7. Increased Spending for Social, CRM and Email Automation: Organizations have committed more IT budget to these softwares. Coincidentally, this is one of the enterprise software categories that are blending functionalities. An organization should comprehend its main business function as to what the organization requires and the auxiliary functionalities. A mistake often made here is that the auxiliary functionalities become the focus which strays the original intent of the software evaluation.

8. Shadow IT Emerges: This is caused by the CMO spending that does not often include the CIO. Usually, the new marketing, social software and BI software is implemented and rarely incorporates into existing IT infrastructure. The new software is independently supported, updated and managed proving difficult for internal IT management and integration to existing systems. Support also becomes a point of contention as the Shadow IT organizations are created as support is often non-coherent and difficult to manage.

9. Vendor Consolidation Continues: More vendors are increasing their portfolios by acquiring either complementary software to bolster existing functionality or even acquiring software that is completely different from current offerings. Organizations should carefully distinguish their needs and if the vendor can support their requirements, if the vendor has enough industry experience or is new to the space altogether are areas for companies to watch out for.

10. New Government and Regulatory Standards: These new requirements will require system upgrades and in some cases new system implementations. ObamaCare, New HIPPA and medical industry requirements will drive software spend in this sector. Also there have been many changes in food processing and manufacturing industries that will cause companies to re-evaluate existing systems or completely installing something new.

11. Salesforce.com Turning into ERP: Salesforce continues to grow its cloud presence by acquiring more SaaS solutions. Its recent acquisitions and cloud portfolio suggests that one of the few plays to increase company value is to increase its offerings. SFDC will acquire solutions that complement their SCRM business with more HR/HCM, Financial and possibly project management which will effectively turn into an ERP for Services. The Oracle partnership suggests that SFDC is targeting Workday customers with Oracle functionality – all to be offered in the cloud. This one should prove interesting to see where this ends up.

12. Further IT Specialization Being Required: New softwares are emerging and requiring specialized expertise. A new software category that enables integration and workflow capabilities are greatly reducing complex IT tasks. However, these new applications often require highly specialized expertise such as programming, business process mapping, API creation, administration, integration and design capabilities that may not have been part of the IT department.

13. Organizations Going Hybrid Cloud: Organizations are adopting a combination of public and private cloud creating hybrid clouds. Organizations are not comfortable putting some types of information in the cloud. They create an internal cloud and have less important information in the public cloud. The cloud provides a seamless integration for employees.

It will fun to see what unfolds this year as with each year. Did we forget any? What trends do you see?

Eval-Source is a consulting firm that provides enterprise software selection and strategic technology consulting services and products for organizations to achieve success in their IT initiatives. Our consulting practices include cloud and on-premise software evaluation services, Enterprise Software Project Management and Recovery Services, Corporate training and strategic technology consulting. Our Tru-Eval selection system allows organizations to avoid IT failure, receive greater ROI and provide accurate decision support for enterprise software procurement. What sets us apart is our unbiased best in class consulting services that provide our clients with value, direction and success in selection, planning and optimization of their technology systems.

 


Between Installed Software and Cloud Software

May 1, 2017

Software

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As a pet business, should you choose installed software or cloud software for managing your business data? This single decision may significantly affect not only your profitability, but also your customer’s experience and your personal enjoyment of your job. Choosing the right software for your business can lead to more clients, more efficient operations, and a laid back environment for you to enjoy your pet business more!

Installed Software

With installed software, your business data is limited to your computer or network.

Most pricing models at first glance appear like a one-time only purchase, which can be at a high upfront cost, but reasonable when taking into consideration long term use. It is important to keep in mind that you will also need to purchase an annual support contract and that as new versions of the software become available, the old versions will stop being supported by the manufacturer meaning you need to purchase the new version. When considering this option; think of it more as chunk payments instead of month-to-month.

You will have control over when to update your software. Most companies send out updates every few months, which you can download manually from their website during after work hours so as not to disrupt operations during the day.

Most technologists would agree that installed software is a dying industry. It is not cheaper, not faster, and not updated as often as cloud based software.

However, if a person does not have a reliable internet connection and does not see the value in having a tablet or smartphone with a data plan, installed software may make sense.

Cloud Software

The first advantage cloud software has is mobility. Everything is online so you will be able to access your business data in real-time from any location. When you need to run errands, take a break, or go on a vacation with the family, you can still monitor your facility’s activities.

Another advantage is compatibility. With cloud software, you will be able to view your business on multiple computers, tablets, and smartphones at the same time. You can use it on a PC and a MAC without having to purchase different versions — as long as you have internet access, you can use your cloud based software. While your employees are managing a pet’s profile from one device, the web browser on your device will be updated as well.

Pricing models are usually pay-as-you-go, month to month. This means that the software company must continue to earn your business month after month. This also makes the software less of a risky commitment because if you do not use or like your software then you can cancel at anytime.

Because cloud software companies take data integrity very seriously, sophisticated software will host data in a data center that is fully encrypted.

Cloud software companies will also automatically update the features and backup your data for you. There wouldn’t be a need to restart your computer after updating.

Depending on the cloud-software provider you choose, your customers may also be able to book appointments with an online booking widget set up on your website. This gives you a 24/7 booking window, which is convenient for pet owners who only have time to set up appointments after working hours. Instead of automatically accepting each appointment, you also have the option to manually filter through the appointment requests before they are approved.

All in all, your software depends on how you want to run your business. Request a demo or walk-through of the software and explain your day-to-day tasks and services to the software companies you are considering. Like you, they are looking for customers with the right fit and whom are seeking services they can provide.

Compile a list of software features you absolutely need and ones you would be nice to have. This will give you a clearer vision of which software companies are worth the investment.

 


Basic Project Management Software

April 27, 2017

Software

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The use of project management software has become a necessity to every business today. Project management describes what the plan is and securing the right people and resource to plan, perform and deliver a project on time and on budget. The software has been widely used for handling projects efficiently and effectively to any type of industry such as IT, construction, architecture, sales and marketing, surveying, etc.

People involve in the management process are called the project team which includes the project manager and the team members. They use applications and tools to analyze, plan, schedule, track and manage projects to improve productivity and carry out the whole process of management. The software allows your company to get projects up-to-date, stay up-to-date and organize the data. Just remember that the software only assists the project team in the success of the project, everyone needs to work on every task and to whatever needs to be done. A project cannot be executed properly if one is working with the wrong plans.

The importance of project management has become more remarkable in today’s business life. The best project management software is actually one that meets or suits the requirements for the completion of the project. The main points of selecting the software should perform these important tasks:

    • Project Management Priorities – when evaluating a business software, it’s best that you have a better understanding of the project management activities from time to time. This helps in determining whether or not the software is capable of solving any problems your business will encounter. Applying current management practices to the project management software will help to identify how a problem can be resolved by using the software. Breakdowns of what a project needs can also picture out how both projects and the software fit with each other.
    • Assess Future Project Management Requirements – although it’s quite difficult to predict how a software adjust over time, it is possible to understand the flexibility that the software accommodates. A flexible software allows a company to grow. Software that are simple to use may or may not have the ability to match the needs of a company as it grows. The more flexible the software is, the more options a company will have to accommodate situations. An effective project management solution accommodates change and meet changing demands of businesses without degrading existing projects.
    • Accounting Software Integration – the ability of one software to synchronize business data with other software is an essential component for a project management software. A software which can integrate other software systems to work together is much better since company may be using an existing application and would want it to be sync to their choice of software. In fact, selecting the software which can integrate other applications can reduce costs due to a reduction of data setup.
  • Software Vendor/Client Relationship – The software vendor and the client must establish a supportive relationship mutually. When selecting a project management software, one must factor into consideration how responsive and competent the software vendor and its support for the intention to serve. The company or business should also notice how willing to help the vendor and the support when there are questions and when problems arise and how promptly they follow-up. The vendor should be an active participant in supporting their clients.

If for instance the company is currently using a software and wants to migrate into a new one, they should identify how such a switch to a system will be addressed and to whether such steps be taken. The switch can be costly when a company wishes to transfer the data from the current software to the selected software. Therefore it is best for such company to analyze how much effort is needed to switch to a new software.

 


Things You Should Know About Software Asset Management

April 20, 2017

Software

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Businesses make use of different system resources in order to increase organizational productivity and profitability. Different components of systems like software, software deployment tools, hardware, application programs, etc., are utilized according to business needs. Managing the computer resources becomes essential to make certain that the costs are managed to suit the benefits. Software asset management is the process of managing the buying, usage, maintenance and the disposal of software in an organization.

Software Asset Management (SAM)

It is done to minimize legal and associated risks and to ensure user productivity of software applications. IT personnel involved in this process identify the number of software installations in the organization, compare the data with the number of purchased licenses, and make certain that there are control measures to prevent any legal complications related to software licensing and purchasing.

Software inventory tools

These are the tools that make sure that the software programs purchased and deployed to the organization’s systems using software deployment tools are licensed. They track the number of software inventory installed in the systems and compare it with the number of licensed software. They act as a control mechanism to ensure no illegal and unlicensed software is used in business activities.

Software metering tools

These tools ensure that there is enough number of licensed software for use in the organization. They also help keep record of expiration of software licenses and their updating. They help in eliminating ill-usage of unlicensed software by stopping or limiting their execution in real time. These tools also monitor the payment for and usage of pay-per-use software programmes. Added benefit of these tools is that they help in making sure that the software usage is in conformance with the organizational policies and strategies.

Application control tools

They are a part of information technology control system of a business. They are used as security measures as they help in securing and protecting privacy of data when software applications are made use of. They restrict who can run an application and when it can be run and which application can be run by whom. They have authority on what kind of inputs can be processed using these applications. Authorization and authentication controls are made use of in the process.

Deployment tools

Tools that are involved in ensuring that a new software application is accessible to an end user are called software deployment tools. The deployment activities range from the release of the software to its disposal. These tools are used in installing software in a computer system. They take care of installing the software program and deactivating all non compatible programs during installation. They are made use of in updating the software on time and in uninstalling it when required.

Patch management tools

Patch management is carried out on administered systems. It refers to acquiring, testing and installing code changes in the systems. These multiple code changes are referred to as patches. The process helps to keep the software application updated, so that usage and efficiency standards are met. Along with software deployment tools, these tools support SAM.

 


Benefit of Telemarketing Software

April 14, 2017

Software

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The effectiveness of the marketing strategies that a software firm makes use of is always something that is very important. When it comes to marketing software products and services, one would want to achieve success as the mere mention of software alone does not immediately attract more clients to the table. This makes marketing for most software firms difficult as some approaches do not work well in terms of helping them make sales. But if that’s the case, why not give something like software telemarketing a try? Software telemarketing is a strategy that other software firms make use of and to their expectations has succeeded in helping them out.

Software telemarketing is widely used for the services that it offers to software firms. Telemarketing firms that offer these services can become contact centers for client calls in terms of troubleshooting software problems or they can do lead generation services for software leads. On their list is also software appointment setting services, something which we will go into later. Now, how these services help software firms will be explained below.

Becoming a Contact Center – you may not have enough staff on hand to handle client calls when it comes to addressing their problems with your software. In this case, you may need to hire more staff. But why do that when you can employ the services of a good software telemarketing call center. Telemarketing agents are trained more that in just making sales over the phone, no, they are also trained to respond and deal with clients who need some troubleshooting done in regards to software queries. The great thing about this is you do not need to spend so much on resources.

Software Lead Generation – software leads are important for any software firm if they want to increase their clientele. There may be lots of lead generation companies out there that offer their services but relying on a software telemarketing firm to do so may just be all that you need. Telemarketers employ the use of cold calling in order to market certain products and services, and now, also make use of it to generate leads for their clients. They can even help software firms that sell ERP and CRM software by providing them with ERP leads and CRM leads. Software leads greatly increase the rate at which you can gain clients and locate prospect companies that you can do business with.

Software Appointment Setting – software appointment setting is one service which makes software telemarketing so effective at what it does for software firms. But before an appointment setting campaign for software sales can be done, you must have a good amount of software leads at your disposal. Another piece of good news is that it only takes at least a single telemarketing firm to do this service for you. So you need only hire one provider to become a contact center for software queries, lead generation for software leads, and even software appointment setting. By doing this, you save on a lot of valuable resources and minimize your spending. So, let’s go more into what software appointment setting is. After your telemarketers generate a good amount of leads, they then proceed to make use of these and make their calls. They call prospect companies and try their best to get in touch with specific decision makers within the company and try to schedule you an appointment with the client. If a meeting is agreed to, then the job of is left to you to get a sale out of it.

Software telemarketing is an effective solution that a software firm can make use of. And it is also great since you would only need one provider to do most services for you, saving you a lot of things.

 


Things Should Consider About Software Agreement

April 2, 2017

Software

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Software licenses are legal agreements which are concerned with the use or distribution of computer software’s. Apart from software materials that are in the public domain all other software are copyright protected. The purpose of a license is to protect software from illegal sale, duplication or distribution by unauthorized persons.

Another aspect in which licences protection is through the creation of a confidential contract. In this type of situation, the license gives permission to the end-user of the software to use the particular software in one or more ways which would have been otherwise considered an infringement on the copyrights awarded to the owner of that particular software under the copyrights law.

A license has both a license and the expiry. These are two very different things. A license agreement may run from one to five years which starts from the invoice tax date but the expiry may be beyond this date as it is based on when the particular software was installed. Whenever software is about to reach its expiry date the program will give a notice that one needs to renew the software through input of a new serial number which is acquired when one purchases the renewed license agreement.

To protect software one must understand various aspects of how licenses work, which include things such as;

How to know when a software is supposed to expire

– Anyone using a particular software should be aware of the expiry date. This is done by viewing the license information of the software. The information will tell one when the date it will expire or lose either partial or the total ability to perform its functions.

Consequences of expiration

– When it comes to software licenses and how to protect software one must also understand the results or consequences that result from license expiry. Regularly, before software expires, it will display some kind of warning message 90 days prior to its expiry date. When one sees this message, he or she should make the proper arrangements so as to be able continue with the use of that particular software. If the 90 days pass and still the person using the software has not made the proper arrangements, they will be given some kind of grace period which is relatively a short period of time, after which, failure to renew the software license, the software will cease to function.

Transfer of license

– Organisations have details of their licenses kept in a database file so when transferring the software license from one computer to another one just moves the database file to that particular computer and the licence details together with the serial numbers will also move to the second computer.

Software licenses and other software protection services are to make sure copyrights are protected against any infringements on copyrights through either the illegal sales, duplication or the unauthorized distribution. These ensures that revenue and intellectual property rights are awarded to the owner.